FAQ

Login and Registration

1. Firstly, logout from the Fantasy Football Fix website and apps. 


2. Reset your password by clicking here. Please ensure you use a strong and unique password. 


3. Now login to Fantasy Football Fix via your FPL ID by clicking here. You should select to login as an 'existing user' using the password you created in Step 2. 


4. In future, you should always login via the FPL ID page. We have now made login via FPL ID more accessible from our homepage. 


Please note our app is not yet compatible with login by FPL ID. We are working on adding this functionality. 


Unfortunately, we do not have social login integration yet. However, you can login by using your FPL ID by clicking here. Note that using this login method we do not know any transfers made in the active/current gameweek.

By uploading your FPL squad into our website, you are registering as a Fantasy Football Fix user. We will store your email address on our database. No plain text password data is stored on our server. This is hashed securely using Argon2 hash and salt hashing algorithm. This is why you will need to re-enter your password when updating your team, as we do not know your password. On the Fantasy Football Fix app, you will have the option of saving your password locally on your device only.

No, all our information is held securely and encrypted, and is not shared.

Please go to your account settings by clicking here. You can then change your email and save it. If you have a membership this will transfer over to new email address.

If you wish to upload your team using your FPL email and password (using the login on the Fantasy Football Fix homepage), the email and password on our system need to be exactly the same as FPL. If they are different, please use the reset password link by clicking here and ensuring the password you enter is the same as your FPL password.

If you are logging in using your FPL ID, your email and password can be anything you wish. If you are entering a password that doesn't match an existing password you created, please use the reset password link by clicking here.  


If you are logging in to use the preseason area your email and password can again be anything you wish.

If you have previously logged in to Fantasy Football Fix or the app, and you have changed your FPL password, please reset your Fantasy Football Fix password to match FPL using the reset password link by clicking here.  

We do not store your password details, so cannot update your squad automatically. Please reload your squad by clicking here.

If you have uploaded your squad using your FPL ID, rather than email and password, we do not have access to any transfers made in the current gameweek. 


Please click here to register for Fantasy Football Fix without entering your FPL email or password. You can then import your team using your FPL ID only. Note that using this login method we do not know any transfers made in the active/current gameweek.

Premium Membership and Payment

If you pay via Stripe please go to your >account settings page by clicking here. You will see the 'cancel subscription' button on the page which will end your subscription. If you pay via PayPal please cancel by logging into your PayPal account and cancelling your recurring payment.

Please go to your account settings by clicking here. You can then change your account to a new email and save it. Your membership will automatically transfer to your new email account. 

If you cannot do this as the email to change membership to already exists on our system, please click here to transfer your membership to another email account.

Please first go to your account settings by clicking here, and verify you are logged in with the same email you purchased a membership with. Your membership should also be active.  


To transfer membership to another email, please check how to do this on the FAQ page.

Yes. Paying via PayPal (https://www.paypal.com) will redirect to the secure PayPal page. Paying via Stripe (https://stripe.com) will insert a secure iframe into our page. Your credit card details are never commmunicated to our server, only to Stripe directly using a secure connection.

Feature Help

Due to the complex calculations involved, mini-leagues are restricted to 30 teams or less.

Please visit the rivals page first by clicking here so your rivals are loaded.

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